At Book Your Driver, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data.
1. Information We Collect
We may collect the following information when you book a service, contact us, or use our website:
- Full name
- Mobile number
- Email address
- Pickup and drop-off addresses
- Trip details (date, time, duration, vehicle type)
- Payment method (Note: we do not store your payment credentials)
- Feedback or reviews provided by you
- Any communication via WhatsApp, phone, or email
2. How We Use Your Information
We use your information only to:
- Process and confirm bookings
- Communicate with you regarding your trip or inquiries
- Improve our service experience
- Send updates or promotional offers (you can opt out anytime)
- Ensure the safety and coordination of drivers and customers
- Handle billing, refunds, or customer service
3. Sharing Your Information
We do not sell or rent your personal data to any third party. Your information may be shared with:
- Our verified drivers (only the details necessary for your booking)
- Payment gateways or processors (secure and encrypted)
- Government authorities if required by law
4. Data Security
We take all reasonable steps to protect your personal information:
- Secure hosting
- Access control and data encryption
- Regular security audits
- Limited internal access to sensitive data
Please note that no internet transmission is 100% secure. Use our service at your own discretion.
5. Your Rights
You have the right to:
- Request access to the data we hold about you
- Correct or update your personal information
- Request deletion of your data from our systems (subject to legal and operational obligations)
- Opt out of promotional messages anytime
To request data access or deletion, email us at: info@bookyourdriver.in
6. Cookies & Tracking
We may use basic cookies or analytics tools to:
- Understand user behavior on our website
- Improve speed, security, and experience
- Provide a better booking journey
You can disable cookies in your browser settings if you prefer not to be tracked.
7. Third-Party Links
Our website may contain links to third-party platforms like payment gateways or map services. We are not responsible for the privacy practices of those websites.
8. Contact Us
For any questions or concerns about this Privacy Policy, you can reach us at:
📞 +91-9821091191
📧 info@bookyourdriver.in
📍 Opposite Railway Station, Office No. 106, 1st Floor, K Palace, Maharashtra 400612
9. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. We encourage you to review this page regularly to stay informed.